Updates for both Windows 10 and Windows 7 have been released that affect the Jet Database Engine. These updates can make it impossible for Déjà Vu to read the Settings Filenote if the path to this file contains accented letters (which the default path does). If you have been affected after installing one of these updates, you may find that using Déjà Vu is no longer possible because, as soon as you try to run it, you see error messages like this:
Update Déjà Vu
Déjà Vu X3
The latest version of Déjà Vu X3 is not affected by this issue, so updating Déjà Vu X3 should solve the problem for most users. If you are updating from an older version of Déjà Vu X3 that is affected by this, it may be necessary for you to uninstall Déjà Vu X3 and then install the latest version, to ensure that all files and folders are copied correctly by the installer.
Déjà Vu X2
Since Déjà Vu X2 is not being developed anymore, there will be no updates for it. However, you can use the solutions explained below.
Run a script
We have created a script that, when run, makes some changes to your system that have been found to solve this problem for most users. To run this script:
- Download the script file from here.
- Unzip the file you downloaded.
- Run the script file by double-clicking on it.
- Once the script has finished running, press ENTER to close the window.
Bear in mind that this script will only work if your Settings file is in the default location. If you are using a Settings file that is store in a folder different from the default one, this script will do nothing.
Change the system locale
If the System Locale is set to a locale with an ANSI codepage that supports accented characters, the Jet Database Engine will be able to access the Settings File even if the updates are installed. To do this, click on the version of Windows you are using, below:
|Windows 7||Windows 8||Windows 10|
Uninstalling the update
The updates that cause this problem are:
You can uninstall the updates, and then configure Windows Update not to attempt to install them again. To find out how to do that, click on the version of Windows you are using, below:
|Windows 7||Windows 10|
Removing installed updates
Hiding the update
To stop Windows from installing the update automatically:
This will stop Windows Update from trying to install this update again in the future.
How to uninstall an update on Windows 10
Depending on the update you're trying to uninstall, the process may take a few minutes.
Hiding the update
Windows 10 does not allow you to hide updates directly, the way you could in earlier versions of Windows. There is, however, now a tool that you can use to do that.
Here's what the troubleshooter looks like when you download and run it:
And here's the interface for hiding specific updates.
Select update KB4034674 and click Next. Then, complete the rest of the Wizard.